LESCO Helpline
LESCO Helpline: Another severe test for the citizens of Lahore, despite the rains having stopped, electricity has not been restored in Johar Town, Judicial Colony, Ali Town and Federal Colony. The power outage that has been going on since 2 pm has made people’s lives unbearable. Neither fans are working in the houses, nor are mobiles being charged, and the biggest problem is that water supply has also been completely affected. People are worried, the elderly and children are suffering in the heat and humidity, but LESCO company and LESCO helpline has not given any information, nor is the problem being resolved.
Residents of the area said that LESCO’s helpline is constantly busy, when called, either there is no response or the staff is being evasive. LESCO offices in Niaz Baig and Johar Town seem to be completely unsuccessful. The public demands that electricity be restored immediately and LESCO be held accountable. If you also want to know what the real reasons for this problem are, and what alternative ways complaints can be filed, then be sure to read this article in its entirety.
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LESCO Helpline Unresponsive, Locals Express Frustration
Frustration is growing among affected residents who complain that LESCO’s helpline remains busy and no support is being provided by the staff. Citizens have alleged that the LESCO division in Niaz Baig and Johar Town is not cooperating and are constantly delaying action.
“We have tried calling the helpline all day, but it’s either busy or no one picks up. We feel ignored,” said one local resident.
LESCO Helpline Number (24/7):
118
Just dial 118 from any mobile or landline phone. This is LESCO’s dedicated helpline for power complaints, outages, and queries.
Alternate Number:
042-111-000-118 (UAN – Lahore only)
This number can be dialed directly if you’re calling from outside LESCO’s network or facing issues with 118.
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SMS Complaint Service:
LESCO also provides a SMS-based complaint service:
- Open your mobile SMS app
- Type: LESCO [space] Complaint
- Send it to 8118
You’ll receive a confirmation and tracking ID for your complaint.
Online Complaint via Website:
You can also register your complaint online via the LESCO Complaint Portal:
Visit: https://www.lesco.gov.pk
Go to the “Complaint” section, fill in your details (Name, Consumer ID, Area, and Nature of Complaint), and submit.
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LESCO Mobile App
Download the LESCO Light App from the Google Play Store.
Features include:
- Power outage reporting
- Billing complaints
- Consumption history
- Complaint tracking
Visit Your Local Subdivision Office:
If nothing else works, visit your nearest LESCO subdivision office (e.g. Niaz Baig or Johar Town) and register a manual complaint at the complaint desk.
Final Words: Government Must Ensure Accountability
This situation highlights the urgent need for improvement in emergency response and power supply management in urban areas of Lahore. WAPDA and LESCO must ensure accountability and develop a rapid response system so that citizens are not left helpless during weather-related disruptions.
Stay connected with Wapda.pk for real-time updates on power outages, LESCO alerts, and electricity-related news across Pakistan.
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