NBP & HAZECO Digital Bill Payment Partnership
NBP & HAZECO Digital Bill Payment Partnership: The National Bank of Pakistan (NBP) has partnered with Hazara Electric Supply Company (HAZECO) to enable digital bill payment services for nearly 900,000 customers. This important agreement aims to make the electricity bill payment process faster, safer, and more convenient for consumers across the Hazara region. The collaboration marks another major step in Pakistan’s journey toward digital transformation in the public sector.
In this article, you will find complete details about this partnership, the technologies involved, benefits for users, and how it supports Pakistan’s growing digital economy.
NBP and HAZECO Join Hands for Digital Progress
The partnership between NBP and HAZECO is focused on improving the digital collection of electricity bills. With this new initiative, consumers in the Hazara region will now be able to pay their bills through NBP’s digital banking services, ensuring quick and transparent transactions.
This collaboration shows how financial institutions and public utility companies in Pakistan are adopting digital technology to make services more efficient and user-friendly.
Agreement Signing Ceremony and Key People Involved
The official agreement was signed by NBP’s General Manager North, Mr. Imran Gul, and HAZECO’s Chief Executive Officer, Engineer Qazi Muhammad Tahir. The signing event was held in Islamabad.
Other important officials who attended the event include:
- Hisham Jan Kiani – Head of Digital Solutions North, Digital Banking Group, NBP
- Fakhar uz Zaman – Regional Head, NBP Abbottabad
These executives expressed their strong support for the partnership, calling it a positive and necessary move to improve customer experience and billing performance.
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Digital Platforms Used in This Partnership
Under this new partnership, NBP will utilize its SmartPay system and the 1LINK Reverse Aggregation platform. These platforms will allow real-time digital bill collection for HAZECO’s customers. The technology is designed to:
- Speed up the billing process
- Eliminate manual errors
- Offer customers instant confirmation of bill payment
- Enable smooth integration between bank systems and utility records
This is a part of NBP’s strategy to expand its digital reach and promote a cashless economy.
How Will HAZECO Consumers Benefit?
The most important advantage of the NBP HAZECO Digital Bill Payment Partnership is that it will directly benefit nearly 9 lakh electricity consumers.
Here’s how:
| Benefit | Details |
| Timely Bill Payment | No more delays—consumers can pay anytime using digital platforms |
| Transparency and Accuracy | Automated systems reduce chances of billing errors |
| Convenience | No need to stand in long queues; pay from home using digital channels |
| Better Cash Flow Management | Ensures better financial planning for both consumers and the utility |
| Improved Customer Experience | Faster processing and confirmation of bill payment |
This initiative brings ease and trust to people who rely on electricity services every day.
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Supporting Pakistan’s Vision of a Digital Economy
This collaboration is more than just a billing upgrade it’s a strategic step toward building a secure and inclusive digital economy in Pakistan.
NBP’s role is crucial in this transformation. With its expanding digital services and fintech capabilities, NBP is:
- Providing modern financial solutions
- Promoting paperless transactions
- Supporting government departments in shifting to digital platforms
- Reducing reliance on manual systems, which are often slow and error-prone
Meanwhile, HAZECO gains from real-time data access and smooth cash handling, which will help improve overall operational efficiency.
What Do Officials Say About This Initiative?
Both NBP and HAZECO officials emphasized that this step will improve service delivery and strengthen customer relationships.
They highlighted the following points:
- The partnership is a game-changer for public utility payments
- It will build trust in digital financial services
- Consumers will experience more transparency and less hassle
- The collaboration will set a model for other regional utility companies to follow
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Final Words
The NBP HAZECO Digital Bill Payment Partnership is a practical and powerful example of how Pakistan’s public and financial institutions are working together for digital growth. By leveraging smart banking solutions, both organizations are committed to making bill payments easier, faster, and fully digital.
As more people in Pakistan adopt mobile and internet banking, such partnerships will play a key role in improving public service delivery and promoting financial inclusion. For the 9 lakh customers of HAZECO, this means less time spent in queues and more control over their payments, all from the comfort of their homes.
If you found this article helpful, share it with others and encourage them to explore NBP’s digital solutions for safer and smarter transactions.
