WAPDA Helpline Number 24 Hours
WAPDA plays a key role in providing electricity to millions of homes across Pakistan. To help users solve their problems quickly, WAPDA has introduced a WAPDA Helpline Number 24 Hours service that is active all day and night. This helpline is specially designed to assist customers with electricity complaints, billing issues, and connection problems.
If you want your complaint to be resolved quickly, then keep the reference number given on the bill ready and make a note of the complaint number during the call. In this article, we have explained not only the main helpline but also the regional numbers of all major cities, SMS service and the complete method of online complaint in simple language. To know the complete information, be sure to read the article till the end.
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WAPDA Helpline Number 24 Hours – Quick Access for All Regions
The official WAPDA 24-hour helpline number is:
📞 118
You can call 118 from any mobile or landline number in Pakistan. This service is toll-free and works in all cities and regions.
How to Contact WAPDA via Phone Step-by-Step Guide
- Dial 118 from your phone
- Wait for the automatic message to start
- Choose your language (Urdu or English)
- Select the type of issue you’re facing
- You’ll be connected to a live WAPDA representative
- Share your complaint details and note down your complaint number
WAPDA Helpline Services: What You Can Report or Ask
Through this helpline, you can:
- Report power outages
- Ask about load shedding schedules
- Register complaints about overbilling
- Report damaged transformers or lines
- Ask about new meter connections
- Get updates on complaint status
WAPDA Regional Helpline Numbers (Lahore, Karachi, Peshawar, etc.)
While 118 works nationwide, many cities also have local helpline numbers. Here are a few examples:
| City | WAPDA Regional Helpline |
| Lahore | 042-99204820 |
| Karachi | 021-99021000 |
| Islamabad | 051-9252937 |
| Peshawar | 091-9212037 |
| Quetta | 081-9201445 |
Always call 118 first. If your issue is not resolved, try your regional number.
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SMS and Online Complaint Options for WAPDA Users
If you don’t want to call, WAPDA also allows SMS and online complaints.
- Message: Simply Type your complaint and send it to helpline 8118 code
- Online: Visit www.pitc.gov.pk and click on the “Complaint” section
- You can also use DISCO-specific apps like MEPCO, LESCO, FESCO apps for online tracking
Common Issues Resolved Through WAPDA Helpline
Many common issues are solved without the need to visit the WAPDA office. These include:
- Sudden disconnection
- High electricity bills
- Broken meters
- No power in one phase
- Shocks from meter or wires
- Delays in new meter installation
Tips for Faster Complaint Resolution via Helpline
- Keep your reference number ready (written on your electricity bill)
- Always ask for a complaint number after registration
- Call during non-peak hours if you face delays
- Follow up after 24 hours if no action is taken
FAQs about WAPDA 24-Hour Helpline
Can I call WAPDA helpline anytime at night?
Yes, WAPDA’s 118 helpline is active 24/7.
Is there any cost to call 118?
No, it is a free-of-cost service.
What is the fastest way to report a fault?
Calling 118 is the quickest method, followed by SMS to 8118.
Can I track my complaint online?
Yes, you can visit the PITC website or use your electricity company’s mobile app.
Summary
The WAPDA helpline number 24 hours service has made life easier for thousands of users. Now, there’s no need to stand in long queues or wait for office hours. You can register your electricity complaints or ask questions at any time day or night with just a phone call. So, the next time you face any issue, just dial 118 and get support instantly.
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