WAPDA Helpline Number Rawalpindi
If you live in Rawalpindi and are facing problems like load shedding, excessive electricity bills or transformer breakdown, then no need to worry anymore. This article has given you complete and authentic information with the help of which you can immediately contact WAPDA helpline number Rawalpindi and get your problem resolved. Whether you want to file a complaint or check your electricity bill, everything is here in easy Urdu.
Many people do not know that along with calling WAPDA’s 118, you can also file an online complaint, and this process is completed in just a few minutes. This article has also told you the complete method of filing an online complaint, subdivision-wise phone numbers, and the time when you get an immediate response when you call. Not only this, you have also been told how to use WAPDA’s SMS and WhatsApp services.
If you are tired of running to the office repeatedly due to an electricity problem, then this article is no less than a blessing for you. It not only teaches you how to file a complaint from home but also gives you complete details on how to check your bill, alternative contact channels, and safety instructions. So don’t delay, read now and get an instant solution to your problem.
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Introduction WAPDA Services in Rawalpindi
WAPDA (Water and Power Development Authority) manages electricity supply across Pakistan, including Rawalpindi city and its surrounding areas. Whether you’re living in Saddar, Satellite Town, or Bahria Town, WAPDA’s local system ensures your electric connection stays stable.
Why You May Need WAPDA Helpline in Rawalpindi
You may need to contact WAPDA if:
- Your electricity is suddenly gone
- You received a wrong or high bill
- A pole or transformer is sparking
- Street lights are not working
- There’s illegal electricity usage in your area
In all these cases, calling the helpline is the fastest way to get help.
Official WAPDA Helpline Number for Rawalpindi
The official WAPDA helpline number for Rawalpindi is:
- 118 (UAN – Works All Over Pakistan)
- 051-9292642 (Rawalpindi-specific customer service)
- You can also use the online portal: www.ccms.pitc.com.pk
These numbers work 24/7. For quick service, always provide your consumer number or meter reference.
How to Register a Complaint via Helpline
Follow these simple steps:
- Dial 118 from your mobile or landline
- Choose the language (Urdu or English)
- Select your area or press the number for “Talk to Agent”
- Share your complaint clearly mention your area, issue, and consumer number
- Ask for a complaint number and note it for follow-up
WAPDA Online Complaint System – Step-by-Step Guide
If you’re unable to call, use WAPDA’s online complaint portal:
- Visit: https://ccms.pitc.com.pk/complaint/NewComplaint
- Enter your Name, CNIC, and Contact Number
- Select Division (e.g., IESCO Rawalpindi)
- Write your complaint and submit
You’ll get a complaint tracking number via SMS or email.
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Rawalpindi WAPDA Subdivision Wise Contact Numbers
Here are some common WAPDA office numbers for Rawalpindi areas:
- Saddar Division: 051-9292642
- Satellite Town Division: 051-9292670
- Chaklala Division: 051-9292665
- Bahria Town/GT Road Division: 051-9292680
Visit your nearest IESCO office for physical complaints or support.
Common Issues Reported via Helpline
People usually report the following:
- Electricity breakdowns
- Transformer damage
- Faulty meters
- Over-billing complaints
- Load shedding beyond schedule
- Illegal connections
Best Time to Call WAPDA for Quick Response
To avoid long waits, try calling during these times:
- Morning (9 AM to 11 AM)
- Afternoon (2 PM to 4 PM)
Avoid peak hours like 12–2 PM or after 6 PM, especially during summers.
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WAPDA SMS and WhatsApp Complaint Services (If Available)
Currently, IESCO (which supplies Rawalpindi) is working on expanding SMS alerts. You can:
- SMS to 8118 with your Reference Number to get bill info
- Stay tuned to official site or ask the helpline for WhatsApp complaint services
Alternative Methods to Contact WAPDA Rawalpindi
Apart from calling, you can:
Visit the IESCO official website: www.iesco.gov.pk
- Email your complaint to: complaints@iesco.gov.pk
- Reach out via social media: Facebook and Twitter pages
- Visit nearest WAPDA/IESCO office directly
How to Check WAPDA Bill Online in Rawalpindi
Follow these steps:
- Go to: www.iesco.gov.pk
- Click on “Bill View/Print”
- Enter your 14-digit Reference Number (found on bill)
- Download or print your duplicate bill
You can also pay it online through JazzCash, Easypaisa, or bank apps.
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Safety Tips Before Making a Complaint Call
- Always keep your latest bill in hand
- Never touch damaged wires or poles – just report
- Don’t share your CNIC or personal data with unknown callers pretending to be WAPDA staff
Summary
The WAPDA helpline number for Rawalpindi is your go-to support system during any electricity problem. Whether it’s a technical fault, a billing error, or a transformer issue, help is just one call or click away. Keep the numbers saved, stay safe, and report wisely. If you found this guide helpful, share it with others so they can benefit too. For more helpful updates on electricity, gas, and government services, stay connected with our website.
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